FAQs
When can I expect my order / I need my order for a certain date?
Free Next Day delivery available anywhere in the UK via Royal Mail Tracked24. Patties are sent via DPD Next Day Delivery.
Orders placed by 12pm Tuesday will be dispatched on Wednesday for delivery Thursday. Orders placed by 12pm Sunday will be dispatched on Monday for delivery Tuesday (excluding bank holidays when they will dispatch on Tuesday for delivery Wednesday).
Aim to deliver next day, but it is not guaranteed. Please allow 1 to 2 days. Express guaranteed delivery by 1pm is available for £6 or Saturday delivery for £10.
Specific delivery dates are available upon request using the form at checkout.
Where is my order?
The tracking number provided will have the most up-to-date tracking available. Please contact me, if your order is delayed on the contact page and I will try my best to assist.
Are your products vegan?
Banana bread, cookies, coconut punch, peanut punch, rum punch and the Sorell drink are all vegan options.
Packaging?
The snacks are wrapped individually and sealed securely to prolong freshness. The drink bottles and pouches have leak-proof locking caps.
Shipped as a small, medium or large parcel with biodegradable packaging peanuts to prevent damage 📦
The patties are packed for shipping using re-usable insulated boxes and re-usable ice packs to keep the contents chilled and safe.
Gift message can be included in all orders!
How long do the snacks last?
All snacks and drinks are made from scratch, fresh on the day of dispatch and delivered to you the next day. The patties are made the day before and frozen overnight.
Shelf life:
Cakes - 4 days (1 to 2 months frozen)
Rum cakes- 7 days (3 months frozen)
Cookies - 7 days
Alcoholic drinks - 2 weeks
Non alcoholic drinks - 7 days
Patties - 3 months frozen
Use by dates and storage instructions provided with all orders.
Do you cater for allergies?
I do not cater for any allergens / allergies. Snacks are made in a kitchen that handle PEANUTS, NUTS, MUSTARD, CELERY, CEREALS CONTAINING GLUTEN, WHEAT, MILK, EGGS, FISH GELATINE, SOYA, SESAME AND SULPHITES. :(